Chenghan Yang

Haoxin Wang, Xianhan Peng, Xucheng Huang et al.

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information collected from real e-commerce customer interactions and a realistic task dataset derived from authentic e-commerce dialogues. These tasks, covering a wide range of business scenarios, are designed to reflect real-world complexities, making ECom-Bench highly challenging. For instance, even advanced models like GPT-4o achieve only a 10-20% pass^3 metric in our benchmark, highlighting the substantial difficulties posed by complex e-commerce scenarios. The code and data have been made publicly available at https://github.com/XiaoduoAILab/ECom-Bench to facilitate further research and development in this domain.

Ming Gong, Xucheng Huang, Chenghan Yang et al.

Recent advances in large language models (LLMs) have enabled new applications in e-commerce customer service. However, their capabilities remain constrained in complex, multimodal scenarios. We present MindFlow, the first open-source multimodal LLM agent tailored for e-commerce. Built on the CoALA framework, it integrates memory, decision-making, and action modules, and adopts a modular "MLLM-as-Tool" strategy for effect visual-textual reasoning. Evaluated via online A/B testing and simulation-based ablation, MindFlow demonstrates substantial gains in handling complex queries, improving user satisfaction, and reducing operational costs, with a 93.53% relative improvement observed in real-world deployments.

Zhongru Zhang, Chenghan Yang, Qingzhou Lu et al.

Video generation models have advanced rapidly and are beginning to show a strong understanding of physical dynamics. In this paper, we investigate how far an advanced video generation model such as Veo-3 can support generalizable robotic manipulation. We first study a zero-shot approach in which Veo-3 predicts future image sequences from current robot observations, while an inverse dynamics model IDM recovers the corresponding robot actions. The IDM is trained solely on random-play data, requiring neither human supervision nor expert demonstrations. The key intuition is that, if a video model can generate physically plausible future motions in image space, an IDM can translate those visual trajectories into executable robot actions. We evaluate this "Veo-3+IDM" approach in both simulation and the real world using a high-dimensional dexterous hand. We find that, owing to the strong generalization capability of frontier video models, Veo-3+IDM can consistently generate approximately correct task-level trajectories. However, its low-level control accuracy remains insufficient to solve most tasks reliably. Motivated by this observation, we develop a hierarchical framework, Veo-Act, which uses Veo-3 as a high-level motion planner and a VLA policy as the low-level executor, significantly improving the instruction-following performance of a state-of-the-art vision-language-action policy. Overall, our results suggest that, as video generation models continue to improve, video models can be a valuable component for generalizable robot learning.

Chenghan Yang, Peng Zhou, Dong-Sheng Zhang et al.

Traditional marine biological image recognition faces challenges of incomplete datasets and unsatisfactory model accuracy, particularly for few-shot conditions of rare species where data scarcity significantly hampers the performance. To address these issues, this study proposes an intelligent marine fish recognition framework, FishAI 2.0, integrating multimodal few-shot deep learning techniques with image generation for data augmentation. First, a hierarchical marine fish benchmark dataset, which provides a comprehensive data foundation for subsequent model training, is utilized to train the FishAI 2.0 model. To address the data scarcity of rare classes, the large language model DeepSeek was employed to generate high-quality textual descriptions, which are input into Stable Diffusion 2 for image augmentation through a hierarchical diffusion strategy that extracts latent encoding to construct a multimodal feature space. The enhanced visual-textual datasets were then fed into a Contrastive Language-Image Pre-Training (CLIP) based model, enabling robust few-shot image recognition. Experimental results demonstrate that FishAI 2.0 achieves a Top-1 accuracy of 91.67 percent and Top-5 accuracy of 97.97 percent at the family level, outperforming baseline CLIP and ViT models with a substantial margin for the minority classes with fewer than 10 training samples. To better apply FishAI 2.0 to real-world scenarios, at the genus and species level, FishAI 2.0 respectively achieves a Top-1 accuracy of 87.58 percent and 85.42 percent, demonstrating practical utility. In summary, FishAI 2.0 improves the efficiency and accuracy of marine fish identification and provides a scalable technical solution for marine ecological monitoring and conservation, highlighting its scientific value and practical applicability.

Chenghan Yang, Ruiyu Zhao, Yang Liu et al.

The rapid evolution of specialized large language models (LLMs) has transitioned from simple domain adaptation to sophisticated native architectures, marking a paradigm shift in AI development. This survey systematically examines this progression across healthcare, finance, legal, and technical domains. Besides the wide use of specialized LLMs, technical breakthrough such as the emergence of domain-native designs beyond fine-tuning, growing emphasis on parameter efficiency through sparse computation and quantization, increasing integration of multimodal capabilities and so on are applied to recent LLM agent. Our analysis reveals how these innovations address fundamental limitations of general-purpose LLMs in professional applications, with specialized models consistently performance gains on domain-specific benchmarks. The survey further highlights the implications for E-Commerce field to fill gaps in the field.