Wai Lam

Hongyuan Lu, Haoyang Huang, Shuming Ma et al. · microsoft-research

Despite the success of multilingual sequence-to-sequence pre-training, most existing approaches rely on document-level monolingual corpora in many different languages, sentence-level bilingual corpora,\footnote{In this paper, we use `bilingual corpora' to denote parallel corpora with `bilingual translation pairs' in many different language pairs, each consisting of two sentences/documents with the same meaning written in different languages. We use `trilingual corpora' to denote parallel corpora with `trilingual translation pairs' in many different language combinations, each consisting of three sentences/documents.} and sometimes synthetic document-level bilingual corpora. This hampers the performance with cross-lingual document-level tasks such as document-level translation. Therefore, we propose to mine and leverage document-level trilingual parallel corpora to improve sequence-to-sequence multilingual pre-training. We present \textbf{Tri}angular Document-level \textbf{P}re-training (\textbf{TRIP}), which is the first in the field to accelerate the conventional monolingual and bilingual objectives into a trilingual objective with a novel method called Grafting. Experiments show that TRIP achieves several strong state-of-the-art (SOTA) scores on three multilingual document-level machine translation benchmarks and one cross-lingual abstractive summarization benchmark, including consistent improvements by up to 3.11 d-BLEU points and 8.9 ROUGE-L points.

Hongyuan Lu, Haoyang Huang, Shuming Ma et al. · microsoft-research

Despite the fact that multilingual agreement (MA) has shown its importance for multilingual neural machine translation (MNMT), current methodologies in the field have two shortages: (i) require parallel data between multiple language pairs, which is not always realistic and (ii) optimize the agreement in an ambiguous direction, which hampers the translation performance. We present \textbf{B}idirectional \textbf{M}ultilingual \textbf{A}greement via \textbf{S}witched \textbf{B}ack-\textbf{t}ranslation (\textbf{BMA-SBT}), a novel and universal multilingual agreement framework for fine-tuning pre-trained MNMT models, which (i) exempts the need for aforementioned parallel data by using a novel method called switched BT that creates synthetic text written in another source language using the translation target and (ii) optimizes the agreement bidirectionally with the Kullback-Leibler Divergence loss. Experiments indicate that BMA-SBT clearly improves the strong baselines on the task of MNMT with three benchmarks: TED Talks, News, and Europarl. In-depth analyzes indicate that BMA-SBT brings additive improvements to the conventional BT method.

Deng Cai, Xin Li, Jackie Chun-Sing Ho et al.

We introduce a new method to improve existing multilingual sentence embeddings with Abstract Meaning Representation (AMR). Compared with the original textual input, AMR is a structured semantic representation that presents the core concepts and relations in a sentence explicitly and unambiguously. It also helps reduce surface variations across different expressions and languages. Unlike most prior work that only evaluates the ability to measure semantic similarity, we present a thorough evaluation of existing multilingual sentence embeddings and our improved versions, which include a collection of five transfer tasks in different downstream applications. Experiment results show that retrofitting multilingual sentence embeddings with AMR leads to better state-of-the-art performance on both semantic textual similarity and transfer tasks. Our codebase and evaluation scripts can be found at \url{https://github.com/jcyk/MSE-AMR}.

Weiwen Xu, Xin Li, Wenxuan Zhang et al. · cmu

We present Pre-trained Machine Reader (PMR), a novel method for retrofitting pre-trained masked language models (MLMs) to pre-trained machine reading comprehension (MRC) models without acquiring labeled data. PMR can resolve the discrepancy between model pre-training and downstream fine-tuning of existing MLMs. To build the proposed PMR, we constructed a large volume of general-purpose and high-quality MRC-style training data by using Wikipedia hyperlinks and designed a Wiki Anchor Extraction task to guide the MRC-style pre-training. Apart from its simplicity, PMR effectively solves extraction tasks, such as Extractive Question Answering and Named Entity Recognition. PMR shows tremendous improvements over existing approaches, especially in low-resource scenarios. When applied to the sequence classification task in the MRC formulation, PMR enables the extraction of high-quality rationales to explain the classification process, thereby providing greater prediction explainability. PMR also has the potential to serve as a unified model for tackling various extraction and classification tasks in the MRC formulation.

Wenxuan Zhang, Xin Li, Yang Deng et al.

As an important fine-grained sentiment analysis problem, aspect-based sentiment analysis (ABSA), aiming to analyze and understand people's opinions at the aspect level, has been attracting considerable interest in the last decade. To handle ABSA in different scenarios, various tasks are introduced for analyzing different sentiment elements and their relations, including the aspect term, aspect category, opinion term, and sentiment polarity. Unlike early ABSA works focusing on a single sentiment element, many compound ABSA tasks involving multiple elements have been studied in recent years for capturing more complete aspect-level sentiment information. However, a systematic review of various ABSA tasks and their corresponding solutions is still lacking, which we aim to fill in this survey. More specifically, we provide a new taxonomy for ABSA which organizes existing studies from the axes of concerned sentiment elements, with an emphasis on recent advances of compound ABSA tasks. From the perspective of solutions, we summarize the utilization of pre-trained language models for ABSA, which improved the performance of ABSA to a new stage. Besides, techniques for building more practical ABSA systems in cross-domain/lingual scenarios are discussed. Finally, we review some emerging topics and discuss some open challenges to outlook potential future directions of ABSA.

Chang Gao, Bowen Li, Wenxuan Zhang et al.

Text-to-SQL parsing tackles the problem of mapping natural language questions to executable SQL queries. In practice, text-to-SQL parsers often encounter various challenging scenarios, requiring them to be generalizable and robust. While most existing work addresses a particular generalization or robustness challenge, we aim to study it in a more comprehensive manner. In specific, we believe that text-to-SQL parsers should be (1) generalizable at three levels of generalization, namely i.i.d., zero-shot, and compositional, and (2) robust against input perturbations. To enhance these capabilities of the parser, we propose a novel TKK framework consisting of Task decomposition, Knowledge acquisition, and Knowledge composition to learn text-to-SQL parsing in stages. By dividing the learning process into multiple stages, our framework improves the parser's ability to acquire general SQL knowledge instead of capturing spurious patterns, making it more generalizable and robust. Experimental results under various generalization and robustness settings show that our framework is effective in all scenarios and achieves state-of-the-art performance on the Spider, SParC, and CoSQL datasets. Code can be found at https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/tkk.

Zihao Fu, Haoran Yang, Anthony Man-Cho So et al.

Fine-tuning pre-trained models has been ubiquitously proven to be effective in a wide range of NLP tasks. However, fine-tuning the whole model is parameter inefficient as it always yields an entirely new model for each task. Currently, many research works propose to only fine-tune a small portion of the parameters while keeping most of the parameters shared across different tasks. These methods achieve surprisingly good performance and are shown to be more stable than their corresponding fully fine-tuned counterparts. However, such kind of methods is still not well understood. Some natural questions arise: How does the parameter sparsity lead to promising performance? Why is the model more stable than the fully fine-tuned models? How to choose the tunable parameters? In this paper, we first categorize the existing methods into random approaches, rule-based approaches, and projection-based approaches based on how they choose which parameters to tune. Then, we show that all of the methods are actually sparse fine-tuned models and conduct a novel theoretical analysis of them. We indicate that the sparsity is actually imposing a regularization on the original model by controlling the upper bound of the stability. Such stability leads to better generalization capability which has been empirically observed in a lot of recent research works. Despite the effectiveness of sparsity grounded by our theory, it still remains an open problem of how to choose the tunable parameters. To better choose the tunable parameters, we propose a novel Second-order Approximation Method (SAM) which approximates the original problem with an analytically solvable optimization function. The tunable parameters are determined by directly optimizing the approximation function. The experimental results show that our proposed SAM model outperforms many strong baseline models and it also verifies our theoretical analysis.

Sen Yang, Xin Li, Lidong Bing et al.

Our physical world is constantly evolving over time, rendering challenges for pre-trained language models to understand and reason over the temporal contexts of texts. Existing work focuses on strengthening the direct association between a piece of text and its time-stamp. However, the knowledge-time association is usually insufficient for the downstream tasks that require reasoning over temporal dependencies between knowledge. In this work, we make use of the underlying nature of time, all temporally-scoped sentences are strung together through a one-dimensional time axis, and suggest creating a graph structure based on the relative placements of events along the time axis. Inspired by the graph view, we propose RemeMo ($\underline{Re}$lative Ti$\underline{me}$ $\underline{Mo}$deling), which explicitly connects all temporally-scoped facts by modeling the time relations between any two sentences. Experimental results show that RemeMo outperforms the baseline T5 on multiple temporal question answering datasets under various settings. Further analysis suggests that RemeMo is especially good at modeling long-range complex temporal dependencies. We release our code and pre-trained checkpoints at $\href{https://github.com/DAMO-NLP-SG/RemeMo}{\text{this url}}$.

Yifei Yuan, Chen Shi, Runze Wang et al.

The task of query rewrite aims to convert an in-context query to its fully-specified version where ellipsis and coreference are completed and referred-back according to the history context. Although much progress has been made, less efforts have been paid to real scenario conversations that involve drawing information from more than one modalities. In this paper, we propose the task of multimodal conversational query rewrite (McQR), which performs query rewrite under the multimodal visual conversation setting. We collect a large-scale dataset named McQueen based on manual annotation, which contains 15k visual conversations and over 80k queries where each one is associated with a fully-specified rewrite version. In addition, for entities appearing in the rewrite, we provide the corresponding image box annotation. We then use the McQueen dataset to benchmark a state-of-the-art method for effectively tackling the McQR task, which is based on a multimodal pre-trained model with pointer generator. Extensive experiments are performed to demonstrate the effectiveness of our model on this task\footnote{The dataset and code of this paper are both available in \url{https://github.com/yfyuan01/MQR}

Yang Deng, Wenxuan Zhang, Weiwen Xu et al.

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-engaged dialogues with multiple conversational goals and diverse topics. Four tasks are often involved in MG-CRS, including Goal Planning, Topic Prediction, Item Recommendation, and Response Generation. Most existing studies address only some of these tasks. To handle the whole problem of MG-CRS, modularized frameworks are adopted where each task is tackled independently without considering their interdependencies. In this work, we propose a novel Unified MultI-goal conversational recommeNDer system, namely UniMIND. In specific, we unify these four tasks with different formulations into the same sequence-to-sequence (Seq2Seq) paradigm. Prompt-based learning strategies are investigated to endow the unified model with the capability of multi-task learning. Finally, the overall learning and inference procedure consists of three stages, including multi-task learning, prompt-based tuning, and inference. Experimental results on two MG-CRS benchmarks (DuRecDial and TG-ReDial) show that UniMIND achieves state-of-the-art performance on all tasks with a unified model. Extensive analyses and discussions are provided for shedding some new perspectives for MG-CRS.

Yang Deng, Wenqiang Lei, Wenxuan Zhang et al.

To facilitate conversational question answering (CQA) over hybrid contexts in finance, we present a new dataset, named PACIFIC. Compared with existing CQA datasets, PACIFIC exhibits three key features: (i) proactivity, (ii) numerical reasoning, and (iii) hybrid context of tables and text. A new task is defined accordingly to study Proactive Conversational Question Answering (PCQA), which combines clarification question generation and CQA. In addition, we propose a novel method, namely UniPCQA, to adapt a hybrid format of input and output content in PCQA into the Seq2Seq problem, including the reformulation of the numerical reasoning process as code generation. UniPCQA performs multi-task learning over all sub-tasks in PCQA and incorporates a simple ensemble strategy to alleviate the error propagation issue in the multi-task learning by cross-validating top-$k$ sampled Seq2Seq outputs. We benchmark the PACIFIC dataset with extensive baselines and provide comprehensive evaluations on each sub-task of PCQA.

Zihao Fu, Wai Lam, Qian Yu et al.

The sequence-to-sequence (seq2seq) task aims at generating the target sequence based on the given input source sequence. Traditionally, most of the seq2seq task is resolved by the Encoder-Decoder framework which requires an encoder to encode the source sequence and a decoder to generate the target text. Recently, a bunch of new approaches have emerged that apply decoder-only language models directly to the seq2seq task. Despite the significant advancements in applying language models to the seq2seq task, there is still a lack of thorough analysis on the effectiveness of the decoder-only language model architecture. This paper aims to address this gap by conducting a detailed comparison between the encoder-decoder architecture and the decoder-only language model framework through the analysis of a regularized encoder-decoder structure. This structure is designed to replicate all behaviors in the classical decoder-only language model but has an encoder and a decoder making it easier to be compared with the classical encoder-decoder structure. Based on the analysis, we unveil the attention degeneration problem in the language model, namely, as the generation step number grows, less and less attention is focused on the source sequence. To give a quantitative understanding of this problem, we conduct a theoretical sensitivity analysis of the attention output with respect to the source input. Grounded on our analysis, we propose a novel partial attention language model to solve the attention degeneration problem. Experimental results on machine translation, summarization, and data-to-text generation tasks support our analysis and demonstrate the effectiveness of our proposed model.

Xiaoyan Zhao, Yang Deng, Min Yang et al.

Relation extraction (RE) involves identifying the relations between entities from underlying content. RE serves as the foundation for many natural language processing (NLP) and information retrieval applications, such as knowledge graph completion and question answering. In recent years, deep neural networks have dominated the field of RE and made noticeable progress. Subsequently, the large pre-trained language models have taken the state-of-the-art RE to a new level. This survey provides a comprehensive review of existing deep learning techniques for RE. First, we introduce RE resources, including datasets and evaluation metrics. Second, we propose a new taxonomy to categorize existing works from three perspectives, i.e., text representation, context encoding, and triplet prediction. Third, we discuss several important challenges faced by RE and summarize potential techniques to tackle these challenges. Finally, we outline some promising future directions and prospects in this field. This survey is expected to facilitate researchers' collaborative efforts to address the challenges of real-world RE systems.

Yang Deng, Wenxuan Zhang, Wai Lam et al.

Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the dialogue policy planning of LLMs using various prompting schemes or iteratively enhance this capability in handling the given case with verbal AI feedback. However, these approaches are either bounded by the policy planning capability of the frozen LLMs or hard to be transferred to new cases. In this work, we introduce a new dialogue policy planning paradigm to strategize LLMs for proactive dialogue problems with a tunable language model plug-in as a plug-and-play dialogue policy planner, named PPDPP. Specifically, we develop a novel training framework to facilitate supervised fine-tuning over available human-annotated data as well as reinforcement learning from goal-oriented AI feedback with dynamic interaction data collected by the LLM-based self-play simulation. In this manner, the LLM-powered dialogue agent can not only be generalized to different cases after the training, but also be applicable to different applications by just substituting the learned plug-in. In addition, we propose to evaluate the policy planning capability of dialogue systems under the interactive setting. Experimental results demonstrate that PPDPP consistently and substantially outperforms existing approaches on three different proactive dialogue applications, including negotiation, emotional support, and tutoring dialogues.

Weiwen Xu, Xin Li, Yang Deng et al.

Span identification aims at identifying specific text spans from text input and classifying them into pre-defined categories. Different from previous works that merely leverage the Subordinate (SUB) relation (i.e. if a span is an instance of a certain category) to train models, this paper for the first time explores the Peer (PR) relation, which indicates that two spans are instances of the same category and share similar features. Specifically, a novel Peer Data Augmentation (PeerDA) approach is proposed which employs span pairs with the PR relation as the augmentation data for training. PeerDA has two unique advantages: (1) There are a large number of PR span pairs for augmenting the training data. (2) The augmented data can prevent the trained model from over-fitting the superficial span-category mapping by pushing the model to leverage the span semantics. Experimental results on ten datasets over four diverse tasks across seven domains demonstrate the effectiveness of PeerDA. Notably, PeerDA achieves state-of-the-art results on six of them.

Weiwen Xu, Yang Deng, Wenqiang Lei et al.

We study automatic Contract Clause Extraction (CCE) by modeling implicit relations in legal contracts. Existing CCE methods mostly treat contracts as plain text, creating a substantial barrier to understanding contracts of high complexity. In this work, we first comprehensively analyze the complexity issues of contracts and distill out three implicit relations commonly found in contracts, namely, 1) Long-range Context Relation that captures the correlations of distant clauses; 2) Term-Definition Relation that captures the relation between important terms with their corresponding definitions; and 3) Similar Clause Relation that captures the similarities between clauses of the same type. Then we propose a novel framework ConReader to exploit the above three relations for better contract understanding and improving CCE. Experimental results show that ConReader makes the prediction more interpretable and achieves new state-of-the-art on two CCE tasks in both conventional and zero-shot settings.

Yang Deng, Wenxuan Zhang, Qian Yu et al.

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique challenges such as the subjectivity and reliability of user-generated contents in E-commerce platforms. Therefore, various problem settings and novel methods have been proposed to capture these special characteristics. In this paper, we aim to systematically review existing research efforts on PQA. Specifically, we categorize PQA studies into four problem settings in terms of the form of provided answers. We analyze the pros and cons, as well as present existing datasets and evaluation protocols for each setting. We further summarize the most significant challenges that characterize PQA from general QA applications and discuss their corresponding solutions. Finally, we conclude this paper by providing the prospect on several future directions.

Hongyuan Lu, Wai Lam

Large language models (LLMs) have shown promising performance on various NLP tasks via task prompting. And their performance can be further improved by appending task demonstrations to the head of the prompt. And usually, a better performance can be achieved with more demonstrations. However, asking the users to write the demonstrations can be cumbersome. As a simple yet cost-effective workaround, this paper proposes a novel method called EPA (\textbf{E}asy \textbf{P}rompt \textbf{A}ugmentation)\footnote{While this paper considers augmenting prompts via demonstrations, we name it EPA as the name EDA is already taken by a well-known NLP method \citep{wei-zou-2019-eda}.} that effectively minimizes user efforts in writing demonstrations while improving the model performance at the same time. EPA achieves these goals by automatically augmenting the demonstrations with multiple sources/targets, where each of them paraphrases each other. This is well motivated as augmenting data via paraphrasing effectively improves neural language models. EPA thus employs paraphrasing as an augmentation method for in-context learning. Extensive experiments indicate that EPA effectively improves both NLU and NLG tasks, covering from natural language inference to machine translation in translating tens of languages.\footnote{Code and data will be released upon publication.}

Chang Gao, Wenxuan Zhang, Wai Lam

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and response generation. However, such pipeline methods would unavoidably suffer from the error propagation issue. This paper proposes to unify these two sub-tasks via sequentially generating the grounding knowledge and the response. We further develop a prompt-connected multi-task learning strategy to model the characteristics and connections of different tasks and introduce linear temperature scheduling to reduce the negative effect of irrelevant document information. Experimental results demonstrate the effectiveness of our framework.

Hongyuan Lu, Wai Lam

Curriculum Data Augmentation (CDA) improves neural models by presenting synthetic data with increasing difficulties from easy to hard. However, traditional CDA simply treats the ratio of word perturbation as the difficulty measure and goes through the curriculums only once. This paper presents \textbf{PCC}: \textbf{P}araphrasing with Bottom-k Sampling and \textbf{C}yclic Learning for \textbf{C}urriculum Data Augmentation, a novel CDA framework via paraphrasing, which exploits the textual paraphrase similarity as the curriculum difficulty measure. We propose a curriculum-aware paraphrase generation module composed of three units: a paraphrase candidate generator with bottom-k sampling, a filtering mechanism and a difficulty measure. We also propose a cyclic learning strategy that passes through the curriculums multiple times. The bottom-k sampling is proposed to generate super-hard instances for the later curriculums. Experimental results on few-shot text classification as well as dialogue generation indicate that PCC surpasses competitive baselines. Human evaluation and extensive case studies indicate that bottom-k sampling effectively generates super-hard instances, and PCC significantly improves the baseline dialogue agent.

Haoran Yang, Piji Li, Wai Lam

Parameter-efficient tuning aims to distill knowledge for downstream tasks by optimizing a few introduced parameters while freezing the pretrained language models (PLMs). Continuous prompt tuning which prepends a few trainable vectors to the embeddings of input is one of these methods and has drawn much attention due to its effectiveness and efficiency. This family of methods can be illustrated as exerting nonlinear transformations of hidden states inside PLMs. However, a natural question is ignored: can the hidden states be directly used for classification without changing them? In this paper, we aim to answer this question by proposing a simple tuning method which only introduces three trainable vectors. Firstly, we integrate all layers hidden states using the introduced vectors. And then, we input the integrated hidden state(s) to a task-specific linear classifier to predict categories. This scheme is similar to the way ELMo utilises hidden states except that they feed the hidden states to LSTM-based models. Although our proposed tuning scheme is simple, it achieves comparable performance with prompt tuning methods like P-tuning and P-tuning v2, verifying that original hidden states do contain useful information for classification tasks. Moreover, our method has an advantage over prompt tuning in terms of time and the number of parameters.

Zihao Fu, Yijiang River Dong, Lidong Bing et al.

As the development of the encoder-decoder architecture, researchers are able to study the text generation tasks with broader types of data. Among them, KB-to-text aims at converting a set of knowledge triples into human readable sentences. In the original setting, the task assumes that the input triples and the text are exactly aligned in the perspective of the embodied knowledge/information. In this paper, we extend this setting and explore how to facilitate the trained model to generate more informative text, namely, containing more information about the triple entities but not conveyed by the input triples. To solve this problem, we propose a novel memory augmented generator that employs a memory network to memorize the useful knowledge learned during the training and utilizes such information together with the input triples to generate text in the operational or testing phase. We derive a dataset from WebNLG for our new setting and conduct extensive experiments to investigate the effectiveness of our model as well as uncover the intrinsic characteristics of the setting.

Chang Gao, Wenxuan Zhang, Guizhen Chen et al.

Instruction tuning is vital for enhancing the performance of large language models (LLMs), but existing text-to-text methods, referred to as TextTuning, struggle with issues such as generalization, robustness, and controllability due to their lack of explicit task structures. We introduce JsonTuning, a structure-to-structure approach that uses JSON structures to represent tasks. This method improves generalization by clarifying task elements and their relations, boosts robustness by minimizing ambiguity, and enhances controllability by allowing precise control over outputs. We conduct an extensive comparative analysis between JsonTuning and TextTuning using various language models and benchmarks. Our findings reveal that JsonTuning consistently surpasses TextTuning in terms of performance, robustness, and controllability across different scenarios. By overcoming the limitations of TextTuning, JsonTuning demonstrates significant potential for developing more effective and reliable LLMs capable of handling diverse scenarios.

Hao Yang, Hongyuan Lu, Xinhua Zeng et al.

In the rapidly evolving field of natural language processing, dialogue systems primarily employ a single-step dialogue paradigm. Although this paradigm is efficient, it lacks the depth and fluidity of human interactions and does not appear natural. We introduce a novel \textbf{Step}-by-Step Dialogue Paradigm (Stephanie), designed to mimic the ongoing dynamic nature of human conversations. By employing a dual learning strategy and a further-split post-editing method, we generated and utilized a high-quality step-by-step dialogue dataset to fine-tune existing large language models, enabling them to perform step-by-step dialogues. We thoroughly present Stephanie. Tailored automatic and human evaluations are conducted to assess its effectiveness compared to the traditional single-step dialogue paradigm. We will release code, Stephanie datasets, and Stephanie LLMs to facilitate the future of chatbot eras.

Yifei Yuan, Wenxuan Zhang, Yang Deng et al.

Social media plays a significant role in boosting the fashion industry, where a massive amount of fashion-related posts are generated every day. In order to obtain the rich fashion information from the posts, we study the task of social media fashion knowledge extraction. Fashion knowledge, which typically consists of the occasion, person attributes, and fashion item information, can be effectively represented as a set of tuples. Most previous studies on fashion knowledge extraction are based on the fashion product images without considering the rich text information in social media posts. Existing work on fashion knowledge extraction in social media is classification-based and requires to manually determine a set of fashion knowledge categories in advance. In our work, we propose to cast the task as a captioning problem to capture the interplay of the multimodal post information. Specifically, we transform the fashion knowledge tuples into a natural language caption with a sentence transformation method. Our framework then aims to generate the sentence-based fashion knowledge directly from the social media post. Inspired by the big success of pre-trained models, we build our model based on a multimodal pre-trained generative model and design several auxiliary tasks for enhancing the knowledge extraction. Since there is no existing dataset which can be directly borrowed to our task, we introduce a dataset consisting of social media posts with manual fashion knowledge annotation. Extensive experiments are conducted to demonstrate the effectiveness of our model.

Ruijie Hou, Yueyang Jiao, Hanxu Hu et al.

The problem of data contamination is now almost inevitable during the development of large language models (LLMs), with the training data commonly integrating those evaluation benchmarks even unintentionally. This problem subsequently makes it hard to benchmark LLMs fairly. Instead of constructing contamination-free datasets (quite hard), we propose a novel framework, \textbf{LNE-Blocking}, to restore model performance prior to contamination on potentially leaked datasets. Our framework consists of two components: contamination detection and disruption operation. For the prompt, the framework first uses the contamination detection method, \textbf{LNE}, to assess the extent of contamination in the model. Based on this, it adjusts the intensity of the disruption operation, \textbf{Blocking}, to elicit non-memorized responses from the model. Our framework is the first to efficiently restore the model's greedy decoding performance. This comes with a strong performance on multiple datasets with potential leakage risks, and it consistently achieves stable recovery results across different models and varying levels of data contamination. We release the code at https://github.com/RuijieH/LNE-Blocking to facilitate research.

Hanxu Hu, Hongyuan Lu, Huajian Zhang et al.

In this paper, we take the initiative to investigate the performance of LLMs on complex planning tasks that require LLMs to understand a virtual spatial environment simulated via natural language and act correspondingly in text. We propose a benchmark named Natural Language Planning and Action (Natala) composed of a set of novel tasks: Brick World, NLVR-based Manipulations, and Natural Language Navigation. We found that current popular LLMs such as ChatGPT still lack abilities in complex planning. This arises a question -- do the LLMs have a good understanding of the environments described in natural language, or maybe other alternatives such as symbolic representations are neater and hence better to be understood by LLMs? To this end, we propose a novel method called CoS (Chain-of-Symbol Prompting) that represents the complex environments with condensed symbolic spatial representations during the chained intermediate thinking steps. CoS is easy to use and does not need additional training on LLMs. Extensive experiments indicate that CoS clearly surpasses the performance of the Chain-of-Thought (CoT) Prompting in all three planning tasks with even fewer tokens used in the inputs compared with CoT on ChatGPT and InstructGPT. The performance gain is strong, by up to 60.8% accuracy (from 31.8% to 92.6%) on Brick World for ChatGPT. CoS also reduces the number of tokens in the prompt obviously, by up to 65.8% of the tokens (from 407 to 139) for the intermediate steps from demonstrations on Brick World. Code and data available at: https://github.com/hanxuhu/chain-of-symbol-planning

Chang Gao, Wenxuan Zhang, Wai Lam et al.

Information extraction (IE) systems aim to automatically extract structured information, such as named entities, relations between entities, and events, from unstructured texts. While most existing work addresses a particular IE task, universally modeling various IE tasks with one model has achieved great success recently. Despite their success, they employ a one-stage learning strategy, i.e., directly learning to extract the target structure given the input text, which contradicts the human learning process. In this paper, we propose a unified easy-to-hard learning framework consisting of three stages, i.e., the easy stage, the hard stage, and the main stage, for IE by mimicking the human learning process. By breaking down the learning process into multiple stages, our framework facilitates the model to acquire general IE task knowledge and improve its generalization ability. Extensive experiments across four IE tasks demonstrate the effectiveness of our framework. We achieve new state-of-the-art results on 13 out of 17 datasets. Our code is available at \url{https://github.com/DAMO-NLP-SG/IE-E2H}.

Zihao Fu, Bei Shi, Wai Lam et al.

The Data-to-Text task aims to generate human-readable text for describing some given structured data enabling more interpretability. However, the typical generation task is confined to a few particular domains since it requires well-aligned data which is difficult and expensive to obtain. Using partially-aligned data is an alternative way of solving the dataset scarcity problem. This kind of data is much easier to obtain since it can be produced automatically. However, using this kind of data induces the over-generation problem posing difficulties for existing models, which tends to add unrelated excerpts during the generation procedure. In order to effectively utilize automatically annotated partially-aligned datasets, we extend the traditional generation task to a refined task called Partially-Aligned Data-to-Text Generation (PADTG) which is more practical since it utilizes automatically annotated data for training and thus considerably expands the application domains. To tackle this new task, we propose a novel distant supervision generation framework. It firstly estimates the input data's supportiveness for each target word with an estimator and then applies a supportiveness adaptor and a rebalanced beam search to harness the over-generation problem in the training and generation phases respectively. We also contribute a partially-aligned dataset (The data and source code of this paper can be obtained from https://github.com/fuzihaofzh/distant_supervision_nlg by sampling sentences from Wikipedia and automatically extracting corresponding KB triples for each sentence from Wikidata. The experimental results show that our framework outperforms all baseline models as well as verify the feasibility of utilizing partially-aligned data.

Xin Li, Piji Li, Wei Bi et al.

Despite the effectiveness of sequence-to-sequence framework on the task of Short-Text Conversation (STC), the issue of under-exploitation of training data (i.e., the supervision signals from query text is \textit{ignored}) still remains unresolved. Also, the adopted \textit{maximization}-based decoding strategies, inclined to generating the generic responses or responses with repetition, are unsuited to the STC task. In this paper, we propose to formulate the STC task as a language modeling problem and tailor-make a training strategy to adapt a language model for response generation. To enhance generation performance, we design a relevance-promoting transformer language model, which performs additional supervised source attention after the self-attention to increase the importance of informative query tokens in calculating the token-level representation. The model further refines the query representation with relevance clues inferred from its multiple references during training. In testing, we adopt a \textit{randomization-over-maximization} strategy to reduce the generation of generic responses. Experimental results on a large Chinese STC dataset demonstrate the superiority of the proposed model on relevance metrics and diversity metrics.\footnote{Code available at https://ai.tencent.com/ailab/nlp/dialogue/.

Zihao Fu, Yankai Lin, Zhiyuan Liu et al.

During the past few decades, knowledge bases (KBs) have experienced rapid growth. Nevertheless, most KBs still suffer from serious incompletion. Researchers proposed many tasks such as knowledge base completion and relation prediction to help build the representation of KBs. However, there are some issues unsettled towards enriching the KBs. Knowledge base completion and relation prediction assume that we know two elements of the fact triples and we are going to predict the missing one. This assumption is too restricted in practice and prevents it from discovering new facts directly. To address this issue, we propose a new task, namely, fact discovery from knowledge base. This task only requires that we know the head entity and the goal is to discover facts associated with the head entity. To tackle this new problem, we propose a novel framework that decomposes the discovery problem into several facet discovery components. We also propose a novel auto-encoder based facet component to estimate some facets of the fact. Besides, we propose a feedback learning component to share the information between each facet. We evaluate our framework using a benchmark dataset and the experimental results show that our framework achieves promising results. We also conduct extensive analysis of our framework in discovering different kinds of facts. The source code of this paper can be obtained from https://github.com/thunlp/FFD.

Qibing Ren, Chang Gao, Jing Shao et al.

The rapid advancement of Large Language Models (LLMs) has brought about remarkable generative capabilities but also raised concerns about their potential misuse. While strategies like supervised fine-tuning and reinforcement learning from human feedback have enhanced their safety, these methods primarily focus on natural languages, which may not generalize to other domains. This paper introduces CodeAttack, a framework that transforms natural language inputs into code inputs, presenting a novel environment for testing the safety generalization of LLMs. Our comprehensive studies on state-of-the-art LLMs including GPT-4, Claude-2, and Llama-2 series reveal a new and universal safety vulnerability of these models against code input: CodeAttack bypasses the safety guardrails of all models more than 80\% of the time. We find that a larger distribution gap between CodeAttack and natural language leads to weaker safety generalization, such as encoding natural language input with data structures. Furthermore, we give our hypotheses about the success of CodeAttack: the misaligned bias acquired by LLMs during code training, prioritizing code completion over avoiding the potential safety risk. Finally, we analyze potential mitigation measures. These findings highlight new safety risks in the code domain and the need for more robust safety alignment algorithms to match the code capabilities of LLMs.

Cheng Yang, Chufan Shi, Siheng Li et al.

Large language models (LLMs) have exhibited impressive capabilities across a myriad of tasks, yet they occasionally yield undesirable outputs. We posit that these limitations are rooted in the foundational autoregressive architecture of LLMs, which inherently lacks mechanisms for differentiating between desirable and undesirable results. Drawing inspiration from the dual-process theory of human cognition, we introduce LLM2, a novel framework that combines an LLM (System 1) with a process-based verifier (System 2). Within LLM2, the LLM is responsible for generating plausible candidates, while the verifier provides timely process-based feedback to distinguish desirable and undesirable outputs. The verifier is trained with a pairwise comparison loss on synthetic process-supervision data generated through our token quality exploration strategy. Empirical results on mathematical reasoning benchmarks substantiate the efficacy of LLM2, exemplified by an accuracy enhancement from 50.3 to 57.8 (+7.5) for Llama3-1B on GSM8K. Furthermore, when combined with self-consistency, LLM2 achieves additional improvements, boosting major@20 accuracy from 56.2 to 70.2 (+14.0).

Sen Yang, Leyang Cui, Deng Cai et al.

Iterative preference learning, though yielding superior performances, requires online annotated preference labels. In this work, we study strategies to select worth-annotating response pairs for cost-efficient annotation while achieving competitive or even better performances compared with the random selection baseline for iterative preference learning. Built on assumptions regarding uncertainty and distribution shifts, we propose a comparative view to rank the implicit reward margins as predicted by DPO to select the response pairs that yield more benefits. Through extensive experiments, we show that annotating those response pairs with small margins is generally better than large or random, under both single- and multi-iteration scenarios. Besides, our empirical results suggest allocating more annotation budgets in the earlier iterations rather than later across multiple iterations.

Haoran Yang, Yumeng Zhang, Jiaqi Xu et al.

While Large Language Models (LLMs) have demonstrated exceptional multitasking abilities, fine-tuning these models on downstream, domain-specific datasets is often necessary to yield superior performance on test sets compared to their counterparts without fine-tuning. However, the comprehensive effects of fine-tuning on the LLMs' generalization ability are not fully understood. This paper delves into the differences between original, unmodified LLMs and their fine-tuned variants. Our primary investigation centers on whether fine-tuning affects the generalization ability intrinsic to LLMs. To elaborate on this, we conduct extensive experiments across five distinct language tasks on various datasets. Our main findings reveal that models fine-tuned on generation and classification tasks exhibit dissimilar behaviors in generalizing to different domains and tasks. Intriguingly, we observe that integrating the in-context learning strategy during fine-tuning on generation tasks can enhance the model's generalization ability. Through this systematic investigation, we aim to contribute valuable insights into the evolving landscape of fine-tuning practices for LLMs.

Yuejiao Fei, Leyang Cui, Sen Yang et al.

Grammatical error correction systems improve written communication by detecting and correcting language mistakes. To help language learners better understand why the GEC system makes a certain correction, the causes of errors (evidence words) and the corresponding error types are two key factors. To enhance GEC systems with explanations, we introduce EXPECT, a large dataset annotated with evidence words and grammatical error types. We propose several baselines and analysis to understand this task. Furthermore, human evaluation verifies our explainable GEC system's explanations can assist second-language learners in determining whether to accept a correction suggestion and in understanding the associated grammar rule.

Weiwen Xu, Xin Li, Wai Lam et al.

We present multilingual Pre-trained Machine Reader (mPMR), a novel method for multilingual machine reading comprehension (MRC)-style pre-training. mPMR aims to guide multilingual pre-trained language models (mPLMs) to perform natural language understanding (NLU) including both sequence classification and span extraction in multiple languages. To achieve cross-lingual generalization when only source-language fine-tuning data is available, existing mPLMs solely transfer NLU capability from a source language to target languages. In contrast, mPMR allows the direct inheritance of multilingual NLU capability from the MRC-style pre-training to downstream tasks. Therefore, mPMR acquires better NLU capability for target languages. mPMR also provides a unified solver for tackling cross-lingual span extraction and sequence classification, thereby enabling the extraction of rationales to explain the sentence-pair classification process.

Haoran Yang, Deng Cai, Huayang Li et al.

We introduce a frustratingly simple, super efficient and surprisingly effective decoding method, which we call Frustratingly Simple Decoding (FSD), for neural text generation. The idea behind FSD is straightforward: we build an anti-LM based on previously generated text and use this anti-LM to penalize future generation of what has been generated. The anti-LM can be implemented as simple as an n-gram language model or a vectorized variant. In this way, FSD introduces no extra model parameters and negligible computational overhead (FSD can be as fast as greedy search). Despite the simplicity, FSD is surprisingly effective; Experiments show that FSD can outperform the canonical methods to date (i.e., nucleus sampling) as well as several strong baselines that were proposed recently.

Yang Deng, Wenxuan Zhang, Yifei Yuan et al.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

Chaojun Wang, Yang Liu, Wai Lam

Previous studies show that intermediate supervision signals benefit various Natural Language Processing tasks. However, it is not clear whether there exist intermediate signals that benefit Neural Machine Translation (NMT). Borrowing techniques from Statistical Machine Translation, we propose intermediate signals which are intermediate sequences from the "source-like" structure to the "target-like" structure. Such intermediate sequences introduce an inductive bias that reflects a domain-agnostic principle of translation, which reduces spurious correlations that are harmful to out-of-domain generalisation. Furthermore, we introduce a full-permutation multi-task learning to alleviate the spurious causal relations from intermediate sequences to the target, which results from exposure bias. The Minimum Bayes Risk decoding algorithm is used to pick the best candidate translation from all permutations to further improve the performance. Experiments show that the introduced intermediate signals can effectively improve the domain robustness of NMT and reduces the amount of hallucinations on out-of-domain translation. Further analysis shows that our methods are especially promising in low-resource scenarios.

Hongyuan Lu, Haoran Yang, Haoyang Huang et al.

Large language models (LLMs) have shown surprisingly good performance in multilingual neural machine translation (MNMT) even when trained without parallel data. Yet, despite the fact that the amount of training data is gigantic, they still struggle with translating rare words, particularly for low-resource languages. Even worse, it is usually unrealistic to retrieve relevant demonstrations for in-context learning with low-resource languages on LLMs, which restricts the practical use of LLMs for translation -- how should we mitigate this problem? To this end, we present a novel method, CoD, which augments LLMs with prior knowledge with the chains of multilingual dictionaries for a subset of input words to elicit translation abilities for LLMs. Extensive experiments indicate that augmenting ChatGPT with CoD elicits large gains by up to 13x chrF++ points for MNMT (3.08 to 42.63 for English to Serbian written in Cyrillic script) on FLORES-200 full devtest set. We further demonstrate the importance of chaining the multilingual dictionaries, as well as the superiority of CoD to few-shot demonstration for low-resource languages.

Yang Deng, Wenqiang Lei, Wai Lam et al.

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

Weiwen Xu, Bowei Zou, Wai Lam et al.

Recent techniques in Question Answering (QA) have gained remarkable performance improvement with some QA models even surpassed human performance. However, the ability of these models in truly understanding the language still remains dubious and the models are revealing limitations when facing adversarial examples. To strengthen the robustness of QA models and their generalization ability, we propose a representation Enhancement via Semantic and Context constraints (ESC) approach to improve the robustness of lexical embeddings. Specifically, we insert perturbations with semantic constraints and train enhanced contextual representations via a context-constraint loss to better distinguish the context clues for the correct answer. Experimental results show that our approach gains significant robustness improvement on four adversarial test sets.

Yang Deng, Wenxuan Zhang, Wai Lam et al.

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly reflected by users' dialogue acts. However, existing studies often neglect the sequential transitions of dialogue act or rely heavily on annotated dialogue act labels when utilizing dialogue acts to facilitate USE. In this paper, we propose a novel framework, namely USDA, to incorporate the sequential dynamics of dialogue acts for predicting user satisfaction, by jointly learning User Satisfaction Estimation and Dialogue Act Recognition tasks. In specific, we first employ a Hierarchical Transformer to encode the whole dialogue context, with two task-adaptive pre-training strategies to be a second-phase in-domain pre-training for enhancing the dialogue modeling ability. In terms of the availability of dialogue act labels, we further develop two variants of USDA to capture the dialogue act information in either supervised or unsupervised manners. Finally, USDA leverages the sequential transitions of both content and act features in the dialogue to predict the user satisfaction. Experimental results on four benchmark goal-oriented dialogue datasets across different applications show that the proposed method substantially and consistently outperforms existing methods on USE, and validate the important role of dialogue act sequences in USE.

Yang Deng, Yaliang Li, Wenxuan Zhang et al.

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer generation for product-related questions, has been studied by aiming to generate content-preserving while question-related answers. However, an important characteristic of PQA, i.e., personalization, is neglected by existing methods. It is insufficient to provide the same "completely summarized" answer to all customers, since many customers are more willing to see personalized answers with customized information only for themselves, by taking into consideration their own preferences towards product aspects or information needs. To tackle this challenge, we propose a novel Personalized Answer GEneration method (PAGE) with multi-perspective preference modeling, which explores historical user-generated contents to model user preference for generating personalized answers in PQA. Specifically, we first retrieve question-related user history as external knowledge to model knowledge-level user preference. Then we leverage Gaussian Softmax distribution model to capture latent aspect-level user preference. Finally, we develop a persona-aware pointer network to generate personalized answers in terms of both content and style by utilizing personal user preference and dynamic user vocabulary. Experimental results on real-world E-Commerce QA datasets demonstrate that the proposed method outperforms existing methods by generating informative and customized answers, and show that answer generation in E-Commerce can benefit from personalization.

Hongyuan Lu, Wai Lam, Hong Cheng et al.

Incorporating personas information allows diverse and engaging responses in dialogue response generation. Unfortunately, prior works have primarily focused on self personas and have overlooked the value of partner personas. Moreover, in practical applications, the availability of ground truth partner personas is often not the case. This paper attempts to tackle these issues by offering a novel framework that leverages automatic partner personas generation to enhance the succeeding dialogue generation. We incorporate reinforcement learning with a dedicatedly designed critic network for reward judgement. Experimental results from both automatic and human evaluation demonstrate a) Our framework is capable of generating relevant, informative and coherent partner personas, even compared to the ground truth partner personas. b) Generated partner personas enhance the succeeding response generation, thus surpassing our baselines and comparison model when partner personas are missing during the inference stage. c) Our framework generates responses that are more informative and engaging than our baseline conditioned on the ground truth partner personas during inference. d) Our dedicatedly designed critic network reinforces our framework effectively. Finally, our framework gives better explainability and reduces the demands for external databases for partner personas.

Wenxuan Zhang, Yang Deng, Xin Li et al.

Aspect-based sentiment analysis (ABSA) has been extensively studied in recent years, which typically involves four fundamental sentiment elements, including the aspect category, aspect term, opinion term, and sentiment polarity. Existing studies usually consider the detection of partial sentiment elements, instead of predicting the four elements in one shot. In this work, we introduce the Aspect Sentiment Quad Prediction (ASQP) task, aiming to jointly detect all sentiment elements in quads for a given opinionated sentence, which can reveal a more comprehensive and complete aspect-level sentiment structure. We further propose a novel \textsc{Paraphrase} modeling paradigm to cast the ASQP task to a paraphrase generation process. On one hand, the generation formulation allows solving ASQP in an end-to-end manner, alleviating the potential error propagation in the pipeline solution. On the other hand, the semantics of the sentiment elements can be fully exploited by learning to generate them in the natural language form. Extensive experiments on benchmark datasets show the superiority of our proposed method and the capacity of cross-task transfer with the proposed unified \textsc{Paraphrase} modeling framework.

Deng Cai, Xin Li, Jackie Chun-Sing Ho et al.

We study multilingual AMR parsing from the perspective of knowledge distillation, where the aim is to learn and improve a multilingual AMR parser by using an existing English parser as its teacher. We constrain our exploration in a strict multilingual setting: there is but one model to parse all different languages including English. We identify that noisy input and precise output are the key to successful distillation. Together with extensive pre-training, we obtain an AMR parser whose performances surpass all previously published results on four different foreign languages, including German, Spanish, Italian, and Chinese, by large margins (up to 18.8 \textsc{Smatch} points on Chinese and on average 11.3 \textsc{Smatch} points). Our parser also achieves comparable performance on English to the latest state-of-the-art English-only parser.

Weiwen Xu, Yang Deng, Huihui Zhang et al.

We propose a novel Chain Guided Retriever-reader ({\tt CGR}) framework to model the reasoning chain for multi-hop Science Question Answering. Our framework is capable of performing explainable reasoning without the need of any corpus-specific annotations, such as the ground-truth reasoning chain, or human-annotated entity mentions. Specifically, we first generate reasoning chains from a semantic graph constructed by Abstract Meaning Representation of retrieved evidence facts. A \textit{Chain-aware loss}, concerning both local and global chain information, is also designed to enable the generated chains to serve as distant supervision signals for training the retriever, where reinforcement learning is also adopted to maximize the utility of the reasoning chains. Our framework allows the retriever to capture step-by-step clues of the entire reasoning process, which is not only shown to be effective on two challenging multi-hop Science QA tasks, namely OpenBookQA and ARC-Challenge, but also favors explainability.

Haoran Yang, Wai Lam, Piji Li

Exemplar-Guided Paraphrase Generation (EGPG) aims to generate a target sentence which conforms to the style of the given exemplar while encapsulating the content information of the source sentence. In this paper, we propose a new method with the goal of learning a better representation of the style andthe content. This method is mainly motivated by the recent success of contrastive learning which has demonstrated its power in unsupervised feature extraction tasks. The idea is to design two contrastive losses with respect to the content and the style by considering two problem characteristics during training. One characteristic is that the target sentence shares the same content with the source sentence, and the second characteristic is that the target sentence shares the same style with the exemplar. These two contrastive losses are incorporated into the general encoder-decoder paradigm. Experiments on two datasets, namely QQP-Pos and ParaNMT, demonstrate the effectiveness of our proposed constrastive losses.