A Deployment Process for Strategic Measurement Systems
This addresses the problem of linking software activities to organizational goals for managers and practitioners, but it appears incremental as it builds on existing GQM+Strategies frameworks.
The paper tackles the challenge of deploying strategic measurement systems like GQM+Strategies in organizations, introducing a systematic deployment process and tool support to facilitate this, with insights from industrial applications.
Explicitly linking software-related activities to an organisation's higher-level goals has been shown to be critical for organizational success. GQM+Strategies provides mechanisms for explicitly linking goals and strategies, based on goal-oriented strategic measurement systems. Deploying such strategic measurement systems in an organization is highly challenging. Experience has shown that a clear deployment strategy is needed for achieving sustainable success. In particular, an adequate deployment process as well as corresponding tool support can facilitate the deployment. This paper introduces the systematical GQM+Strategies deployment process and gives an overview of GQM+Strategies modelling and associated tool support. Additionally, it provides an overview of industrial applications and describes success factors and benefits for the usage of GQM+Strategies.