Touch Survey: Comparison with Paper and Web Questionnaires
This addresses the problem of optimizing survey tools for researchers and practitioners, but it is incremental as it builds on existing questionnaire methods.
The researchers tackled the problem of comparing touch-based, PC-based, and paper-based questionnaires by developing a prototype for tablets and conducting an experiment. They found that touch-based interfaces enable users to complete ranking questions easily, quickly, and accurately, but increase time for location input tasks for well-known locations.
We developed a prototype of touch-based survey tool for tablets and conducted an experiment to compare interaction patterns of touch-based, PC-based, and paper-based questionnaires. Our findings suggest that a touch-based interface allows users to complete ranking questions easily, quickly, and accurately although it can increase the time to complete a location input task for well-known, prominent locations.