Further Exploring Communal Technology Use in Smart Homes: Social Expectations
This work addresses the social challenges faced by cohabitants in smart homes, but it is incremental as it builds on prior research without introducing new methods or data.
The study tackled the problem of communal technology use in smart homes by exploring social expectations through an exploratory survey, resulting in a proposed design perspective that leverages existing information like location and suggests considering trust and reliability.
Device use in smart homes is becoming increasingly communal, requiring cohabitants to navigate a complex social and technological context. In this paper, we report findings from an exploratory survey grounded in our prior work on communal technology use in the home [4]. The findings highlight the importance of considering qualities of social relationships and technology in understanding expectations and intentions of communal technology use. We propose a design perspective of social expectations, and we suggest existing designs can be expanded using already available information such as location, and considering additional information, such as levels of trust and reliability.