A Conceptual Framework for Using Machine Learning to Support Child Welfare Decisions
This addresses the need for data-informed decision support in child welfare systems, with potential generalizability to other public policy domains, but it is incremental as it builds on existing exploration of ML in human services.
The paper tackles the problem of supporting complex child welfare decisions by proposing a conceptual framework for using machine learning, which guides agencies from problem conceptualization to deployment and monitoring, and demonstrates its application in one decision scenario.
Human services systems make key decisions that impact individuals in the society. The U.S. child welfare system makes such decisions, from screening-in hotline reports of suspected abuse or neglect for child protective investigations, placing children in foster care, to returning children to permanent home settings. These complex and impactful decisions on children's lives rely on the judgment of child welfare decisionmakers. Child welfare agencies have been exploring ways to support these decisions with empirical, data-informed methods that include machine learning (ML). This paper describes a conceptual framework for ML to support child welfare decisions. The ML framework guides how child welfare agencies might conceptualize a target problem that ML can solve; vet available administrative data for building ML; formulate and develop ML specifications that mirror relevant populations and interventions the agencies are undertaking; deploy, evaluate, and monitor ML as child welfare context, policy, and practice change over time. Ethical considerations, stakeholder engagement, and avoidance of common pitfalls underpin the framework's impact and success. From abstract to concrete, we describe one application of this framework to support a child welfare decision. This ML framework, though child welfare-focused, is generalizable to solving other public policy problems.