Modeling Complex Dialogue Mappings via Sentence Semantic Segmentation Guided Conditional Variational Auto-Encoder
This addresses a key challenge in dialogue systems for improving response quality, though it appears incremental as it builds on existing CVAE methods.
The paper tackles the problem of complex dialogue mappings (one-to-many and many-to-one) that cause incoherent or dull responses in neural dialogue systems, proposing SegCVAE to model these mappings and achieving new state-of-the-art performance on dialogue generation tasks.
Complex dialogue mappings (CDM), including one-to-many and many-to-one mappings, tend to make dialogue models generate incoherent or dull responses, and modeling these mappings remains a huge challenge for neural dialogue systems. To alleviate these problems, methods like introducing external information, reconstructing the optimization function, and manipulating data samples are proposed, while they primarily focus on avoiding training with CDM, inevitably weakening the model's ability of understanding CDM in human conversations and limiting further improvements in model performance. This paper proposes a Sentence Semantic \textbf{Seg}mentation guided \textbf{C}onditional \textbf{V}ariational \textbf{A}uto-\textbf{E}ncoder (SegCVAE) method which can model and take advantages of the CDM data. Specifically, to tackle the incoherent problem caused by one-to-many, SegCVAE uses response-related prominent semantics to constrained the latent variable. To mitigate the non-diverse problem brought by many-to-one, SegCVAE segments multiple prominent semantics to enrich the latent variables. Three novel components, Internal Separation, External Guidance, and Semantic Norms, are proposed to achieve SegCVAE. On dialogue generation tasks, both the automatic and human evaluation results show that SegCVAE achieves new state-of-the-art performance.