LLMMaps -- A Visual Metaphor for Stratified Evaluation of Large Language Models
This addresses the need for more transparent and actionable evaluation methods for LLMs to identify risks like hallucinations, though it is incremental as it builds on existing Q&A datasets.
The authors tackled the problem of evaluating large language models (LLMs) by proposing LLMMaps, a visualization technique for stratified evaluation using Q&A datasets, which revealed detailed insights into subfield performance and hallucinations, as demonstrated through comparative analysis of models like BLOOM, GPT-3, and ChatGPT with user evaluations.
Large Language Models (LLMs) have revolutionized natural language processing and demonstrated impressive capabilities in various tasks. Unfortunately, they are prone to hallucinations, where the model exposes incorrect or false information in its responses, which renders diligent evaluation approaches mandatory. While LLM performance in specific knowledge fields is often evaluated based on question and answer (Q&A) datasets, such evaluations usually report only a single accuracy number for the dataset, which often covers an entire field. This field-based evaluation, is problematic with respect to transparency and model improvement. A stratified evaluation could instead reveal subfields, where hallucinations are more likely to occur and thus help to better assess LLMs' risks and guide their further development. To support such stratified evaluations, we propose LLMMaps as a novel visualization technique that enables users to evaluate LLMs' performance with respect to Q&A datasets. LLMMaps provide detailed insights into LLMs' knowledge capabilities in different subfields, by transforming Q&A datasets as well as LLM responses into an internal knowledge structure. An extension for comparative visualization furthermore, allows for the detailed comparison of multiple LLMs. To assess LLMMaps we use them to conduct a comparative analysis of several state-of-the-art LLMs, such as BLOOM, GPT-2, GPT-3, ChatGPT and LLaMa-13B, as well as two qualitative user evaluations. All necessary source code and data for generating LLMMaps to be used in scientific publications and elsewhere is available on GitHub: https://github.com/viscom-ulm/LLMMaps