Using LLMs for Automated Privacy Policy Analysis: Prompt Engineering, Fine-Tuning and Explainability
This work addresses the need for automated tools to analyze privacy policies for legal compliance and user-friendly summaries, representing an incremental advance by applying existing LLM techniques to an under-explored domain.
The paper tackled the problem of automating privacy policy analysis by evaluating LLM-based classifiers using prompt engineering and fine-tuning, achieving significant and consistent performance improvements over state-of-the-art methods across multiple corpora and taxonomies, with explainability scores exceeding 91.1%.
Privacy policies are widely used by digital services and often required for legal purposes. Many machine learning based classifiers have been developed to automate detection of different concepts in a given privacy policy, which can help facilitate other automated tasks such as producing a more reader-friendly summary and detecting legal compliance issues. Despite the successful applications of large language models (LLMs) to many NLP tasks in various domains, there is very little work studying the use of LLMs for automated privacy policy analysis, therefore, if and how LLMs can help automate privacy policy analysis remains under-explored. To fill this research gap, we conducted a comprehensive evaluation of LLM-based privacy policy concept classifiers, employing both prompt engineering and LoRA (low-rank adaptation) fine-tuning, on four state-of-the-art (SOTA) privacy policy corpora and taxonomies. Our experimental results demonstrated that combining prompt engineering and fine-tuning can make LLM-based classifiers outperform other SOTA methods, \emph{significantly} and \emph{consistently} across privacy policy corpora/taxonomies and concepts. Furthermore, we evaluated the explainability of the LLM-based classifiers using three metrics: completeness, logicality, and comprehensibility. For all three metrics, a score exceeding 91.1\% was observed in our evaluation, indicating that LLMs are not only useful to improve the classification performance, but also to enhance the explainability of detection results.