Design Space and Implementation of RAG-Based Avatars for Virtual Archaeology
This work addresses the problem of enhancing user experience and information access in virtual archaeology applications for heritage professionals and the general public, representing an incremental application of existing methods to a new domain.
The researchers tackled the challenge of providing on-demand information about digital cultural heritage objects in virtual reality environments by developing RAG-based conversational avatars, demonstrating that users perceive below-average workload and gain topical engagement when interacting with these avatars.
Immersive technologies, such as virtual and augmented reality, are transforming digital heritage by enabling users to explore and interact with culturally significant sites. It is now possible to view and augment digital twins, or digitally reconstructed versions of them, and to enable access to previously unreachable locations for a broader audience. Here, we investigate retrieval-augmented generation (RAG)-based avatars as an interface for accessing further information about digital cultural heritage objects while immersed in dedicated virtual environments. We present a requirement design space that spans the application realm, avatar personality, and I/O modalities. We instantiate it with a RAG system coupled to a conversational avatar in a virtual reality (VR) environment, using the Maxentius mausoleum from the 4th century AD as a case study, through which users gain access to curated on-demand information of the digitised heritage object. Our workflow utilises scholarly texts and enriches them with metadata. We evaluate various RAG configurations in terms of answer quality on a small expert-crafted question-answer set, as well as the perceived workload of users of a VR setup using such a RAG avatar. We demonstrate evidence that users perceive the overall workload for interacting with such an avatar as below average and that such avatars help to gain topical engagement. Overall, our work demonstrates how to utilise RAG-driven VR avatars for archaeological purposes and provides evidence that they can offer a pathway for immersive, AI-enhanced digital heritage applications.