Long-Term Embeddings for Balanced Personalization
This addresses production challenges in recommender systems for e-commerce platforms, though it appears incremental as it builds on existing transformer architectures with contextual modifications.
The paper tackles the problem of transformer-based sequential recommenders suffering from recency bias and offline-online mismatches due to feature versioning issues, proposing Long-Term Embeddings (LTE) as a solution. Online A/B tests on Zalando show significant uplifts in user engagement and financial metrics.
Modern transformer-based sequential recommenders excel at capturing short-term intent but often suffer from recency bias, overlooking stable long-term preferences. While extending sequence lengths is an intuitive fix, it is computationally inefficient, and recent interactions tend to dominate the model's attention. We propose Long-Term Embeddings (LTE) as a high-inertia contextual anchor to bridge this gap. We address a critical production challenge: the point-in-time consistency problem caused by infrastructure constraints, as feature stores typically host only a single "live" version of features. This leads to an offline-online mismatch during model deployments and rollbacks, as models are forced to process evolved representations they never saw during training. To resolve this, we introduce an LTE framework that constrains embeddings to a fixed semantic basis of content-based item representations, ensuring cross-version compatibility. Furthermore, we investigate integration strategies for causal language modeling, considering the data leakage issue that occurs when the LTE and the transformer's short-term sequence share a temporal horizon. We evaluate two representations: a heuristic average and an asymmetric autoencoder with a fixed decoder grounded in the semantic basis to enable behavioral fine-tuning while maintaining stability. Online A/B tests on Zalando demonstrate that integrating LTE as a contextual prefix token using a lagged window yields significant uplifts in both user engagement and financial metrics.